FastSpring
By FastSpring
FastSpring is a merchant of record that takes a share of each transaction at rates it quotes through sales, with no published price and no minimum volume. It retries failed renewals 1, 3 and 5 days after a decline and holds new accounts' payouts for 45 days.
- From
- Price on request
- Free plan
- No
- Free trial
- No
Pricing
Taken from the vendor's pricing page.
| Plan | Price | Charged | Notes |
|---|---|---|---|
| Revenue share | On request | per transaction | Rates quoted by sales; lower rates for ACH and wire transfers |
Costs not in the plan price
- A 2.5% currency conversion fee applies when payout and store currencies differ.
- Manual refunds cost $10 by check and $30 by wire.
Categories it qualifies for
Facts we checked
- Card statements show FS* followed by the seller's company name. Source
- FastSpring applies a 2.5% currency conversion fee when the store currency and payout currency differ. Source
- New accounts get a 45-day monitoring hold, and every transaction has a 14-day settlement delay. Source
- The seller terms promise the seller's data in a standard form within 30 days of termination. Source
- A 2022 FastSpring post says moving subscriptions to a new vendor usually takes 10 weeks and covers card tokens but not PayPal agreements. Source
Security and compliance
- SOC 2
- Yes
- ISO 27001
- Not stated
- GDPR
- Yes
- HIPAA
- Not stated
- Single sign-on
- Okta (OIDC) or Google sign-in plan and up
Taken from the vendor's security page.
Contract terms
- Annual contract required
- No
- Minimum seats
- None stated
- Renews automatically
- Not stated
- Cancellation
- Either side can end the agreement with 30 days' written notice, and FastSpring may hold part of the balance for up to 180 days after termination.
- Data export
- CSV reports for orders, subscriptions and returns.source
Taken from the vendor's terms.
Reviews
Review collection has not opened yet, so there are no reviews to show. When it opens, reviewers will confirm their identity with a work email or LinkedIn before a review is published.
Who pays us
FastSpring does not pay us anything.