Better Stack
By Better Stack, Inc.
Better Stack's free plan covers 10 monitors and 10 heartbeats checked every 3 minutes, plus a status page. Paid use costs $29 per responder a month on annual billing with unlimited SMS and phone alerts and on-call scheduling, and extra monitors come in packs of 50.
- From
- $29 a month
- Free plan
- Yes
- Free trial
- No
Pricing
Taken from the vendor's pricing page.
| Plan | Price | Charged | Notes |
|---|---|---|---|
| Free | Free | per account | 10 monitors and 10 heartbeats at 3-minute checks, 1 status page, Slack and email alerts |
| Responder license | $29 a month | per responder | Billed annually; $34 on monthly billing. 10 monitors at 30-second checks, unlimited SMS and phone alerts, on-call scheduling |
| Enterprise | On request | per account | Price on request. Adds generic SAML single sign-on and custom data locations |
Costs not in the plan price
- Each block of 50 extra monitors costs $21 a month on annual billing or $25 monthly.
- Extra status pages cost $12 each a month on annual billing, and each extra 1,000 status page subscribers costs $40.
- Historical SLA reports and CSV export need the Reporting add-on at $4 per member a month on annual billing.
Categories it qualifies for
Facts we checked
- Every monitor is checked from at least 4 locations by default, and an incident opens only after a check fails from at least 3 of them. Source
- On October 21, 2026, Better Stack sent incorrect downtime notifications for single-region monitors during an internet backbone problem and advised customers to monitor from more than one region. Source
- Data is stored in EU regions by default, with custom locations for enterprise accounts. Source
- Sign-in with Google is included, sign-in through Azure or Okta costs $5 per user a month, and generic SAML is an enterprise feature. Source
Security and compliance
- SOC 2
- Yes
- ISO 27001
- Not stated
- GDPR
- Yes
- HIPAA
- No
- Single sign-on
- Enterprise for SAML; Google sign-in on every plan plan and up
Taken from the vendor's security page.
Contract terms
- Annual contract required
- No
- Minimum seats
- None stated
- Renews automatically
- Not stated
- Cancellation
- The terms rule out refunds of amounts already paid, while the pricing page offers a 60-day money-back guarantee.
- Data export
- Availability summaries through the API, and CSV export with the Reporting add-on.source
Taken from the vendor's terms.
Reviews
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Who pays us
Better Stack, Inc. does not pay us anything.