Pingdom
By SolarWinds Worldwide, LLC
Pingdom sells one synthetic monitoring plan in quantity tiers, from $16.50 a month on annual billing for 10 uptime checks, 1 page speed or transaction check and 50 SMS alerts. Every tier includes unlimited users and public status pages, with checks at most once a minute.
- From
- $16.50 a month
- Free plan
- No
- Free trial
- 14 days
Pricing
Taken from the vendor's pricing page. Free trial: 14 days.
| Plan | Price | Charged | Notes |
|---|---|---|---|
| 10 uptime checks | $16.50 a month | per account | Billed annually ($198 a year); $18 on monthly billing. 1 advanced check and 50 SMS alerts |
| 50 uptime checks | $71.50 a month | per account | Billed annually; $78 on monthly billing. 10 advanced checks and 200 SMS alerts |
| 100 uptime checks | $136.42 a month | per account | Billed annually; $149 on monthly billing. 20 advanced checks and 350 SMS alerts |
| 500 uptime checks | $622.67 a month | per account | Billed annually; $680 on monthly billing. 50 advanced checks and 1,000 SMS alerts |
Costs not in the plan price
- Tiers are fixed bundles, so more checks or SMS alerts mean moving to the next tier.
- Extra SMS credits can be bought automatically when they run out, at a price the documentation does not state.
Categories it qualifies for
Facts we checked
- Before logging downtime, Pingdom marks a check as unconfirmed and asks a probe server in another location to repeat it. Source
- Locations are chosen by region group, such as North America or Europe, and Pingdom states that single locations cannot be picked. Source
- Uptime report data is kept from the day a check was first set up. Source
- Turn/River completed its acquisition of SolarWinds, Pingdom's owner, in April 2025. Source
- Pingdom's synthetic pricing page says the first 14 days are free, while its home page offers a 30-day trial. Source
Security and compliance
- SOC 2
- Yes
- ISO 27001
- Not stated
- GDPR
- Yes
- HIPAA
- Not stated
- Single sign-on
- Every tier (SAML 2.0) plan and up
Taken from the vendor's security page.
Contract terms
- Annual contract required
- No
- Minimum seats
- None stated
- Renews automatically
- Yes
- Cancellation
- SolarWinds' SaaS terms renew automatically, ask for 90 days' written notice of non-renewal and give no refunds on termination.
- Data export
- Test results as CSV, 10,000 lines per download, plus an API with raw results.source
Taken from the vendor's terms.
Reviews
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Who pays us
SolarWinds Worldwide, LLC does not pay us anything.