PagerDuty
By PagerDuty, Inc.
PagerDuty's free plan covers 5 users, 1 on-call schedule and 1 escalation policy. Professional costs $21 per user a month on annual billing or $25 monthly, and a separate platform tier starts at $2,800 a year and requires payment upfront.
- From
- $21 a month
- Free plan
- Yes
- Free trial
- No
Pricing
Taken from the vendor's pricing page.
| Plan | Price | Charged | Notes |
|---|---|---|---|
| Free | Free | per account | 5 users, 1 on-call schedule, 1 escalation policy, 100 SMS or phone notifications a month |
| Professional | $21 a month | per user | Billed annually; $25 on monthly billing. Includes single sign-on through Google or SAML |
| Platform Starter | $2,800 a year | per account | 5 seats (5 more as a limited-time bonus), 5,000 Signal Intelligence events, payment upfront |
| Platform Essential | $12,000 a year | per account | 25 seats and 25,000 events |
| Platform Plus | $48,000 a year | per account | 50 seats and 150,000 events |
| Platform Ultimate | On request | per account | Custom pricing, 500 seats |
Costs not in the plan price
- AIOps, Status Pages, Runbook Automation and Live Call Routing are add-ons with no published price.
- The platform tiers are billed yearly only, with payment required upfront.
Categories it qualifies for
Facts we checked
- The free plan allows 5 users per escalation level and keeps 3 months of historical data, and it does not include postmortems. Source
- Professional includes one custom postmortem template, while AI-generated post-incident reviews need the PagerDuty Advance add-on. Source
- The pricing page shows no price for the AIOps, Status Pages, Runbook Automation or Live Call Routing add-ons. Source
- PagerDuty states that it completed SOC 2 Type II examinations and holds ISO 27001 certification. Source
Security and compliance
- SOC 2
- Yes
- ISO 27001
- Yes
- GDPR
- Not stated
- HIPAA
- Not stated
- Single sign-on
- Professional (Google or SAML) plan and up
Taken from the vendor's security page.
Reviews
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Who pays us
PagerDuty, Inc. does not pay us anything.
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