When I Work
By When I Work
When I Work lists Essentials at $2.50, Pro at $5 and Premium at $8 per user a month, with a 14-day trial and no free plan. Shift swaps and OpenShifts are on Essentials, scheduling rules start on Pro and single sign-on is on Premium. Time tracking is a separate add-on with no price on the page.
- From
- $2.50 a month
- Free plan
- No
- Free trial
- 14 days
Pricing
Taken from the vendor's pricing page. Free trial: 14 days.
| Plan | Price | Charged | Notes |
|---|---|---|---|
| Essentials | $2.50 a month | per user | Page does not say whether this is a monthly or annual rate. Adds auto scheduling, OpenShifts and shift swaps |
| Pro | $5 a month | per user | Adds scheduling rules, role permissions and custom reporting |
| Premium | $8 a month | per user | Adds API access, webhooks and SAML single sign-on |
Costs not in the plan price
- Time Tracking and Attendance is sold as an add-on with no price on the pricing page.
- Seats cannot be reduced until the current monthly or annual term ends.
Categories it qualifies for
Facts we checked
- The pricing FAQ says $2.50 per user applies to single-location teams and $5 to multi-location businesses, which does not match the plan table where Essentials includes multi-location scheduling. Source
- Time Tracking and Attendance is an add-on toggle on the pricing page with no price shown. Source
- The security page names no SOC 2, ISO 27001 or HIPAA claim, relies on AWS hosting and lists mobile two-step verification. Source
- During a paid term the number of users cannot be reduced, and cancellation or early termination is non-refundable. Source
Security and compliance
- SOC 2
- Not stated
- ISO 27001
- Not stated
- GDPR
- Not stated
- HIPAA
- Not stated
- Single sign-on
- Premium plan and up
Taken from the vendor's security page.
Contract terms
- Annual contract required
- No
- Minimum seats
- None stated
- Renews automatically
- Yes
- Cancellation
- Cancel in the web app under Account and Billing; email or phone requests do not count. Cancellation is non-refundable.
- Data export
- Access to customer data ends on cancellation, so schedules and timesheets should be exported first; the company deletes or obfuscates data within a reasonable time.
Taken from the vendor's terms.
Reviews
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Who pays us
When I Work does not pay us anything.