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updown.io

By Adrien Rey-Jarthon (EI)

Vendor's website

updown.io charges by the check from prepaid credit packs that start at €5, priced in euros, so a monitor costs more the more often it runs. It checks from 10 locations, confirms downtime from a second location, and gives new accounts 100,000 free credits.

From
€5.49 a month
Free plan
No
Free trial
No

Pricing

Taken from the vendor's pricing page.

Plans and prices for updown.io
PlanPriceChargedNotes
Example: 10 sites every 2 minutes€5.49 a monthper accountThe vendor's own example with the smallest credit pack; €1.83 a month with the largest
200,000 credits€5 one timecredit packExcluding VAT. 1 credit is 1 check
1,500,000 credits€25 one timecredit packExcluding VAT
10,000,000 credits€100 one timecredit packExcluding VAT
60,000,000 credits€500 one timecredit packExcluding VAT

Costs not in the plan price

  • Prices are in euros and exclude VAT. updown.io publishes no USD price.
  • SMS alerts are paid from the same credits, at about €0.10 each.

Categories it qualifies for

Facts we checked

  • A failed check is verified two more times, from at least one other location, before an alert goes out. Source
  • An SMS alert uses 7,500 credits, about €0.10. Source
  • Team accounts were listed as in progress on updown.io's public feature board. Source
  • On May 7, 2026, updown.io reported that problems at its SMS provider may have caused missed SMS alerts. Source
  • Data is hosted with OVH in France, Hetzner in Germany and DigitalOcean in the US. Source

Security and compliance

SOC 2
Not stated
ISO 27001
Not stated
GDPR
Yes
HIPAA
Not stated
Single sign-on
Not stated

Taken from the vendor's security page.

Contract terms

Annual contract required
No
Minimum seats
None stated
Renews automatically
No
Cancellation
Credits are prepaid and the account is never charged automatically unless the customer allows it. Refunds or free credits can be requested by email.
Data export
Downtimes and metrics through the REST API.source

Taken from the vendor's terms.

Reviews

Review collection has not opened yet, so there are no reviews to show. When it opens, reviewers will confirm their identity with a work email or LinkedIn before a review is published.

Who pays us

Adrien Rey-Jarthon (EI) does not pay us anything.

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