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Uptrends

By ITRS Group Limited

Vendor's website

Uptrends prices monitoring in credits. Core starts at $42 a month on annual billing with 10 users and 2-minute uptime checks from US and EU regions, and Pro starts at $60 with 1-minute checks from more than 200 checkpoints.

From
$42 a month
Free plan
No
Free trial
30 days

Pricing

Taken from the vendor's pricing page. Free trial: 30 days.

Plans and prices for Uptrends
PlanPriceChargedNotes
Core$42 a monthper accountStarting price, billed annually; from $46 on monthly billing. 10 users, uptime checks every 2 minutes, 240 SMS credits
Pro$60 a monthper accountStarting price, billed annually; from $66 on monthly billing. 25 users, 1-minute checks, 600 SMS credits, API and transaction monitors
EnterpriseOn requestper accountCustom pricing. 30-second checks, single sign-on and SCIM

Costs not in the plan price

  • Plans are credit-based and the base number of credits is not stated. More monitors need extra credit bundles, which have no published price.

Categories it qualifies for

Facts we checked

  • Only errors confirmed by a second checkpoint location trigger alerts. Source
  • Core limits checkpoints to US and EU regions, while Pro can choose from more than 200 checkpoints. Source
  • Alerts can escalate through up to three levels, with on-duty times taken from each operator's schedule. Source
  • Uptrends has been part of ITRS Group since November 2020. Source
  • The pricing page lists single sign-on and SCIM on Enterprise only, while the help center says single sign-on is available on Pro and Enterprise. Source

Security and compliance

SOC 2
Not stated
ISO 27001
Yes
GDPR
Yes
HIPAA
Not stated
Single sign-on
Enterprise plan and up

Taken from the vendor's security page.

Contract terms

Annual contract required
No
Minimum seats
None stated
Renews automatically
Yes
Cancellation
Fees are non-refundable. Non-renewal needs 90 days' notice on annual plans and 30 days on monthly plans, and closing an account takes a support ticket.
Data export
Dashboards as PDF or Excel, plus a MonitorCheck API.source

Taken from the vendor's terms.

Reviews

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Who pays us

ITRS Group Limited does not pay us anything.

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