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Ivanti Neurons for ITSM

By Ivanti

Vendor's website

Ivanti Neurons for ITSM publishes no prices; the product page offers only a demo and a contact-sales route. Its FAQ says it is PinkVERIFY certified for 14 ITIL 4 processes, including incident management, service catalog management and service level management. Ivanti also says it holds SOC 2 and ISO/IEC 27001 compliance. Connectors are listed for Jira, Workday, Okta and others.

From
Price on request
Free plan
No
Free trial
No

Pricing

Taken from the vendor's pricing page.

Categories it qualifies for

Facts we checked

  • The FAQ says the product is certified by PinkVERIFY as supporting 14 core ITIL 4 processes. Source
  • Ivanti says it holds SOC 2 and ISO/IEC 27001 compliance, with no certificate dates or audit scope on the page. Source
  • The product page shows no pricing, tiers or license costs. Source

Security and compliance

SOC 2
Yes
ISO 27001
Yes
GDPR
Not stated
HIPAA
Not stated
Single sign-on
Not stated

Taken from the vendor's security page.

Contract terms

Annual contract required
Not stated
Minimum seats
None stated
Renews automatically
Not stated
Cancellation
Not stated
Data export
Not stated

Taken from the vendor's terms.

Reviews

Review collection has not opened yet, so there are no reviews to show. When it opens, reviewers will confirm their identity with a work email or LinkedIn before a review is published.

Who pays us

Ivanti does not pay us anything.

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